Support
Safe to Tap checks messages, emails, links and screenshots for signs of a scam before you act on them, and labels calls from numbers reported as spam.
Common questions
How do I check something?
Open Safe to Tap, paste the message, email or link on the Check tab, and tap Check for Scams. You can also tap Screenshot and pick an image.
Can I check straight from Messages, Mail or Safari?
Yes. Select the text or open the link, tap the Share button, and choose Check for Scams from the list of actions. Safe to Tap opens and checks it straight away. If you don't see it, scroll to the end of the list, tap Edit Actions, and add Check for Scams.
How do I filter scam texts automatically?
The Scam Text Filter is part of Premium. In the app, go to Account → Scam Text Filter and allow it. Then open the iPhone's Settings → Apps → Messages, turn on Screen Unknown Senders, tap Text Message Filter, choose Safe to Tap and tap Use. The app shows each step with pictures. From then on, texts from numbers that aren't in your contacts are checked as they arrive, and clear scams go to Messages → Filters → Junk.
It only works on regular text messages (green bubbles), not iMessages, and never on texts from your contacts or from people you've replied to. Verification codes are skipped, and filtered texts don't count toward your daily checks. To turn it off, tap Stop Checking Texts under Account → Scam Text Filter, or choose None under Text Message Filter.
A real text ended up in Junk. What do I do?
Open Messages → Filters → Junk and open the conversation; Messages offers an option there to mark it as not junk. Adding the sender to your contacts, or replying to them, also stops their texts being checked. Let us know at support@safetotap.com so we can improve the filter.
How do I see which calls might be spam?
Spam Call Labels are part of Premium. Open the iPhone's Settings → Apps → Phone → Call Blocking & Identification and turn on Safe to Tap. Calls from numbers that people have reported as spam or scam calls then show Suspected Spam under the number (or Possible Spam when there are fewer reports), with “Identified by Safe to Tap”. Calls are never blocked; you decide whether to answer. Other caller ID apps can stay on too.
The list comes from reports to the US Federal Trade Commission and the Federal Communications Commission, and from phone numbers in messages Safe to Tap found to be clear scams, so it covers US numbers, and the app keeps it up to date. To look up a number yourself, open the Calls tab and use Check a number, or share a contact with Safe to Tap. With Premium the number is checked on your iPhone and isn't sent anywhere; on the free plan it's checked on our server (5 a day), which doesn't keep it. To turn labels off, go to Account → Spam Call Labels and tap Stop Labeling Calls, or switch Safe to Tap off in Settings.
A call wasn't labeled. Why?
Only numbers that several people have reported recently are labeled, and scammers change numbers often, so many spam and scam calls won't be on the list yet. Numbers saved in your contacts show the contact's name instead. If no calls are ever labeled, check that Safe to Tap is still on in Settings and that labels aren't stopped in the app, then open the Calls tab in the app to download the latest list. An unlabeled call isn't necessarily safe: never give codes, passwords or payment details to someone who called you.
How accurate is it?
Safe to Tap combines automated link checks with AI analysis and catches most common scams, but it can be wrong in either direction. Treat the result as advice, not a guarantee. If a message claims to be from your bank, a delivery company or someone you know, contact them using a phone number or website you already trust, not the details in the message.
Why do I need to sign in?
Each check costs us money to run, so accounts let us apply fair daily limits. Sign in with Apple doesn't give us your name or email.
A real number is labeled as spam. How do I fix it?
Scammers often fake real phone numbers, so a business or person can collect reports they don't deserve. Email support@safetotap.com with the number and who it belongs to. Once we've confirmed it, we stop labeling it, and iPhones drop the label when they next update their list, usually within a day. Labels never block a call.
Does it work with larger text and other accessibility settings?
Yes. Safe to Tap follows your iPhone's text size, including the largest Accessibility sizes, works in Dark Mode, and calms its animations when Reduce Motion is on. Every verdict is shown with words and an icon, not just a color. If anything is hard to read or use, please tell us at support@safetotap.com.
Does this work outside the US?
Safe to Tap is available on the US App Store. Spam Call Labels and number lookups cover US numbers only, because they come from US reports.
Why do I need to sign in? Does it work on more than one iPhone?
Each check uses a paid AI service, so an account keeps the daily limits fair. Sign in with Apple is all it takes: we don't ask for your name or email. Sign in with the same Apple Account on another iPhone and you get the same plan and limits there. Your history isn't shared between iPhones, because it's stored only on the iPhone where you made the check.
What's free, and what does Premium add?
The free plan includes 3 checks and 5 number lookups a day, for messages up to 2,000 characters. A screenshot counts as one check; for a long one, the first 2,000 characters are checked. The counts reset at midnight UTC, and Account shows how many you've used today.
Premium adds unlimited checks of any length, unlimited number lookups, the Scam Text Filter and Spam Call Labels. It's $4.99 a month or $39.99 a year, with a free week for new subscribers. To keep the service fair for everyone, “unlimited” is subject to reasonable daily use.
How do I cancel, change or restore Premium?
Premium is an App Store subscription, so Apple handles billing. To cancel or switch between monthly and yearly, go to Account → Manage Subscription in the app, or the iPhone's Settings → your name → Subscriptions. Cancel at least a day before it renews; you keep Premium until the end of the period you paid for. After reinstalling, or on a new iPhone, open Get Premium and tap Restore. Deleting your Safe to Tap account doesn't cancel the subscription, so cancel it in Settings too. For refunds, use reportaproblem.apple.com.
What happens to what I check?
It's analyzed and then discarded. If a link couldn't be checked with Google, or a website's age couldn't be found, the result says so. Your history stays on your iPhone. Read the Privacy Policy for full details, including which providers are involved.
“Couldn't check” or “analysis unavailable”
This usually means a temporary problem on our side or a weak connection. Wait a moment and try again. Failed checks don't count toward your daily limit.
How do I turn notifications on or off?
Safe to Tap only sends occasional news, such as new features, and only if you turn it on. Use the News & New Features switch in Account (the app also asks once, when you close your first result). If the switch won't turn on, allow notifications for Safe to Tap in the iPhone's Settings → Apps → Safe to Tap → Notifications. Turning it off, or signing out, stops them.
How do I delete my account?
In the app, go to Account → Privacy → Delete Account. This deletes everything our server holds about you, disconnects Sign in with Apple, clears your history on the iPhone, turns off the Scam Text Filter, and removes the call labels' list of numbers.
How do I report a scam?
When a check finds a scam or something suspicious, scroll down the result to Report it. It lists where to report it in your country (the US, UK, Canada and Australia so far), such as forwarding scam texts to 7726, plus how to report it as junk in Messages or Mail, or in the app it came from. The steps follow where the scam reached you: a text, an email, a website or social media.
I think I've already been scammed. What should I do?
Contact your bank or card provider straight away using the number on your card, change any passwords you shared, and report the scam to your local police or consumer protection agency.
Wasn't this app called Scam Lens?
Yes. Scam Lens is now Safe to Tap. It's the same app, your account and history carry over, and nothing about how we handle your data changed. The share action is now called Check for Scams.